Shipping & Delivery Policy – Ridhar

At Ridhar, we are committed to delivering your jewellery orders safely, securely, and on time. This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered across India and internationally.

We offer pan-India delivery covering all major cities, towns, and serviceable pin codes.
We also provide international shipping to selected countries outside India.
If your location is not serviceable by our courier partners, our team will inform you before dispatch.

India Orders:
Shipping charges are calculated as per courier partner rates and will be shown at checkout.

International Orders:
International shipping charges depend on destination country, package weight, and customs regulations. Final charges are displayed at checkout or shared by our support team.

Orders are processed within 1–2 business days after payment confirmation.
Orders placed on Sundays or public holidays are processed on the next working day.
Once shipped, you will receive an order confirmation and tracking details via email or SMS.

🇮🇳 Within India

International Delivery

Estimated delivery: 7–15 business days depending on destination country and customs clearance.

Note: Delivery timelines are estimates and may vary due to weather conditions, customs delays, festivals, or courier partner issues.

Once your order is dispatched, a tracking ID and tracking link will be shared on your registered email and mobile number.
You can track your shipment directly through the courier partner’s website.

If delivery fails due to incorrect address, recipient unavailability, or refusal, courier partners may attempt delivery up to 3 times.
If the parcel is returned to us, we will contact you for re-shipping, and additional charges may apply.
Ridhar is not responsible for delays caused by courier companies or customs authorities.

Shipping address changes are allowed only before dispatch.
Please contact our support team immediately if you need to update your delivery details.

International shipments may be subject to customs duties, import taxes, or local charges, as per the destination country.
These charges are borne by the customer and are not included in the product price or shipping fee.

For any questions related to shipping, delivery, or order tracking, feel free to reach out:

📧 Email: suhaniverma@ridhar.com
📞 Phone: +91 956 016 850