Shipping & Delivery
Shipping and Delivery Policy
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At Ridhar.in, we are committed to delivering your orders safely and on time. This Shipping and Delivery Policy outlines the terms and conditions related to the processing, dispatch, and delivery of products purchased on our platform.
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1. Shipping Locations
We currently deliver across India. If your address is not serviceable by our courier partners, you will be notified.
2. Shipping Charges
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Standard Shipping as per the delivery partner's charges
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Cash on Delivery (COD): Additional ₹60 COD Fee may apply
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Shipping charges will be displayed at checkout before payment is made if any.
3. Order Processing Time
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All orders are processed within 1–2 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next working day.
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You will receive a confirmation email with tracking details once your order has been dispatched.
4. Estimated Delivery Time
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Metro Cities: 2–4 business days
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Other Cities & Towns: 4–7 business days
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Remote or Rural Areas: 7–10 business days
Note: Delivery times are estimates and may vary due to unforeseen delays such as weather, natural calamities, or courier service disruptions.
5. Tracking Your Order
Once your order is shipped, a tracking ID will be sent to your registered email and/or mobile number. You can track your order using the link provided or by visiting the courier partner’s tracking page.
6. Delayed or Failed Delivery
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In case of delivery failure due to incorrect address, non-availability of recipient, or other issues, our courier partner will attempt up to 3 delivery attempts.
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If the package is returned to us, we will contact you for reshipping, and additional shipping charges may apply.
7. Change of Shipping Address
Shipping address changes can only be made before the order is dispatched. Please contact our support team immediately. if you need to update your delivery details.
8. International Shipping
At this time, we do not offer international shipping. Orders can only be placed and delivered within India.
9. Contact Us
For any questions related to shipping or delivery, please reach out to our support team:
📧 Email: suhaniverma@ridhar.com
📞 Phone: +91 956 0116 850
🕘 Working Hours: Mon–Sat, 10 AM – 6 PM IST